Privacy Policy
Myss Tic Escape Rooms

1. INTRODUCTION

Your privacy and protecting your personal information is important to us. This Privacy Policy tells you about the information that MYSSTIC ROOMS (referred to as “we”, “us”, “our” or “MYSSTIC” in this Privacy Policy) collects on the Site www.myssticrooms.com (“The Site”) and describes how we use that information.

Please read this Privacy Policy carefully before using our Site. By visiting or continuing to use the Site you agree to be bound by it.

You may choose whether or not to provide or disclose Personal Information in connection with your use of our Services. If you choose not to provide any Personal Information we request, you may still visit and use parts of our Services, but may be unable to access or use certain features, options, programs, products, and services offered on our Services.

2. ADULT USERS ONLY

The Site is intended for adult users only; you must be at least eighteen (18) years old to use The Site and provide personal information. If you are under eighteen (18) years old, please do not provide personal information such as your name, telephone number, email address, location, or any other information requested on The Site.

3. LINKS TO OTHER SITES

The Site contains links to other websites. If you choose to click on a third-party link and visit its website, MYSSTIC does not hold responsibility for its content, privacy, or information security policies, as we do not have control over third-party websites. We encourage you to read the privacy policies of the websites you visit so you can confirm that you agree with their policies.

4. INFORMATION WE COLLECT

4.1. INFORMATION YOU PROVIDE TO US

The Site includes Forms for you to fill in when you register that may include your name, email address, telephone number, and location.

4.2. PAYMENT AND FINANCIAL INFORMATION

Certain components of our Services may require you to provide us with your payment or financial information, including your credit card number, expiration date, security code, shipping address and billing address, which constitutes Personal Information. For example, if you purchase gift cards or book a Game via our Services, we may collect Payment Information from you to provide you the products or Services you requested. We, with support from our authorized service providers, will only use your payment information to process your payments to provide you with the products or items you ordered through our Services.

4.3. AUTOMATICALLY COLLECTED INFORMATION

Like other online companies, MYSSTIC automatically collects certain information whenever you access or use The Site. This information may include the browser and operating system you use, internet service provider (ISP), time and date stamps, the URL or advertisement that referred you to The Site, clickstream data, and other information that browsers commonly share with websites. We may combine this type of information for marketing purposes and statistics, as well as to improve The Site functionality and to analyze trends.

This automatically collected information also includes your computer Internet Protocol (IP) address and other similar addresses or unique device identifiers from the device you use whenever you access The Site.

A Device Identifier is a number that is assigned automatically to the device (such as a computer, tablet, mobile phone, etc.) you use to access The Site. This information is never shared with third parties and is kept just for a temporary period.

5. OUR LEGAL BASIS FOR COLLECTING AND USING YOUR INFORMATION

If you create an account with us, our legal basis for processing your personal information is that it is necessary for the performance of the agreement between you and us.

If you contact us, sign up to receive emails from us, or simply browse the Site, our legal basis for processing your personal information is that we have a legitimate interest in administering and monitoring the Site, for analysis and research by our group, promoting our business and responding to queries.

6. YOUR PRIVACY CHOICES

6.1. OUR RIGHTS

Depending on your local laws, you may have some or all of the below listed rights regarding your Personal Information. If you would like to exercise one of your rights, please contact us using the information provided in Section 11 of this Privacy Policy.

You have the right to request the rectification, restriction, or erasure of your personal information. MYSSTIC only erases or blocks your data upon instructions issued by you. When you file a request, we will inform you about it without any delay.

When appropriate we will assist you in the fulfillment of your obligations under the GDPR when exercising your rights, in particular the “right to be forgotten”, rectification, erasure, restriction, data portability, and access rights.

You hereby acknowledge and agree that MYSSTIC will not be liable if you do not take action on the data subject’s request or if you do not respond correctly or in a timely manner.

6.2. OPTING-OUT OF PROMOTIONAL EMAILS

You may choose not to receive future promotional or advertising emails from us by selecting an unsubscribe link at the bottom of each email that you receive from us. Additionally, you may send a request specifying your communications preferences to [email protected]. You cannot opt out of receiving transactional emails related to the performance of our services. Please note that even if you opt out of receiving the foregoing emails, we may still send you a response to any “Contact Us” request as well as transactional, administrative, maintenance and operational emails.

6.3. DO NOT TRACK SIGNALS

Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, our Services do not currently interpret, respond to or alter their practices when it receives “Do Not Track” signals.

7. HOW WE MAY USE THE INFORMATION WE COLLECT

MYSSTIC uses the information collected through The Site to provide and improve our service, provide you with information that may interest you, respond to your questions and comments, process your requests, as well as comply with the law, for other previously authorized purposes by you, and overall for the following:
To provide you with the services that you request from us, process your registration, verify your identity, and for internal business purposes.

  • To provide you with information that may interest you like promotional services, notifications, or any other administrative communications.
  • To administer and develop our business relationship with you.
  • To comply with the law, as well as enforce it. This may include conducting an investigation in order to protect MYSSTIC’s intellectual property and other rights, to prevent or stop any activity that we consider to be currently or potentially fraudulent, illegal, or unethical.

Sharing with Third Parties: MYSSTIC does not share information with third parties for their own marketing purposes; if this changes we will inform you accordingly.

Employees, Third-Party Processors, and Third-Party Service Providers: We may disclose personal information to our employees, contractors, distributors, and dealers who process personal information on our behalf or collaborate with us to ensure the functionality of The Site.

Anonymous Information: We may use an anonymous IP address to analyze traffic on The Site and to help diagnose and solve problems with our server and administer of The Site. We may share traffic and transactions information with third parties as business partners and advertisers on an anonymous basis.

Disclosure of Personal Information: We may also disclose personal information if we are required to do so by law or in order to comply with a legal process served on MYSSTIC.

8. SECURITY

While no websites can guarantee security, we maintain appropriate technical and organizational measures to protect your Personal Information, including assuring that third-party service providers who access or handle Personal Information on our behalf and affiliates maintain such safeguards. Nevertheless, transmission via the internet and online digital storage are not completely secure and MYSSTIC cannot guarantee the security of your information collected through the Site. Some of our security measures include:

  • Ensuring the integrity of our devices with passwords and encryption.
  • Ensuring the physical security of our Headquarters.
  • Keeping a data protection policy for our employees and limiting personal information access only to the employees who need it for the purpose of their work with our company.

9. VISITING THE SITE FROM OUTSIDE THE UNITED STATES

MYSSTIC is based in the United States and your information may be stored and processed in the United States. By accessing The Site you acknowledge and agree that your information may be transferred to our facilities as described above.

10. CHANGES TO THE TERMS

MYSSTIC may make changes to any provision of this Privacy Policy. When changes are made, we will post the new copy on The Site which will be available for you to review. Therefore, we encourage you to review the Privacy Policy whenever you use The Site. By visiting or continuing to use the Site after the Privacy Policy has changed, you understand and agree that MYSSTIC will treat your use as acceptance of the updated version of this Privacy Policy.

If you do not agree to any changes of the Privacy Policy, you may not visit, use, or access the Site.

11. CONTACT US

If you have any queries about this Privacy Policy or you wish to exercise your user’s rights as described in Section 10 of this Privacy Policy, you can contact us and we will comply with your request without any delay unless we have a legal reason not to do so.

You can send your requests or queries to the email address [email protected].

Last updated: 05/28/2024