FAQ's

What can I find in your rooms?


Our Rooms are a type of live-action games in which you are set in a room with your group and have to use elements of the room to solve a series of puzzles and clues in order to fulfill the mission or the story of the room within a set time limit.




How many people can play?


In our rooms we allow 2-8 players per game, but if you have a larger group you can contact us. You will never play with strangers, so you will have to put together your group of friends, family or colleagues in order to play.




How long before my scheduled time do I need to arrive?


In order to assure that our guests have the best experience possible, we ask that you arrive 15 minutes prior to your room booking start.




What happens if I am late?


We do not offer refunds if someone is late. We ask you to be there 10-15mi early. Please plan ahead in order to be there on time.




Are the rooms scary?


Our rooms can be creepy or mysterious but they are not meant to be scary. They are, however very realistic and seek to immerse the player in the game. There are no jump scares.




Can I cancel my reservation?


We do not offer refunds, but you can reschedule online up to 48 hours before the game




How long does the event last?


The complete experience lasts for aproximately an hour and a half.




Do I need to wear anything special?


Comfy clothing is advised but not imposed. You will need to move comfortably and our rooms have real sand so high heels and flip flops might not be the best option. If you need reading glasses, you should bring them with you.




I have more questions, where can I contact you?


Please, do not hesitate to contact us HERE.




Can I store my personal belongings?


Belongings can be placed securely away within the reception area. Please do not bring excess personal belongings. No phone, keys or any other items can be taken inside the games. Sorry, no filming or photography within the games. No liquids can be taken into the games, however refreshments are available prior or after your game. Please remember to collect all your personal belongings on exiting.




Can children play?


We do not allow for children under 14 years to participate in the Games and if they are under 16 they have to be accompanied by an adult.




Do you allow walk-ins?


Due to our immersivness of our room we cannot take walk-ins. Sessions in our escape rooms are highly sought-after, and the most popular dates fill up fast. You can check the availability of each escape room and book online. Alternatively, call our office or email your enquiry to hello@myssticescaperooms.com.




Are there toilets on site?


Yes. We recommend going before you play! Once the door has locked behind you, you’re in for the duration. And may never come out at all… Nah, obviously we’ll let you out if you need us to. But you don’t want to spoil the game!




Are the games private?


YES! We ONLY offer private games. We want to give you and your group a unique experience, and we know playing with people you don't know can sometimes ruin the fun. And also... Whou would want to be locked up in a room with a stranger?




I want to know your pricing.


You can check our pricing HERE




Are you wheelchair accessible?


We are proud to say that we are! However our rooms are not big enough for multiple wheelchairs, only one at a time. Please, contact us prior the game to make the necessary arrengments.




What are you doing to stop the spread of CoVid-19?


At Myss Tic Rooms, we understand your concerns and are taking precautions to protect you and all of our staff. We are dedicated to ensuring your health and safety as a priority. As the Coronavirus (COVID-19) continues to impact our communities, we are committed to providing a clean environment as you enjoy your experience. We are following all guidance from the World Health Organization and the Center for Disease Control on best practices for staying healthy. 1. All games will keep being private (as usual). That means that only you and your group will be in the room. We will also coordinate the arrival times so you never have to be in the same space with other groups. 2. Players and staff are required to wear face masks and staff will maintain social distancing from your group. There will also be hand sanitizer available at all times. 3. We are allotting more time in between games to allow our game masters to thoroughly clean the room. The room will be sprayed with EPA List N disinfectant that meets the EPA Viral Emerging Pathogen Policy. The hard-touch surfaces will be manually scrubbed with disinfectant. 4. All players will receive a wellness check at their arrival. This includes a temperature check and a questionare. All players that are not feeling well or do not pass the wellness check will be kindly asked to go home and their game will be rescheduled. We care about you. If you have any other question or concern, let us know! We are doing everything we can to ensure you can have a great experience with us!





FAQ'S

 
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794 Union Street, 11215 Brooklyn

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